Himachal Pradesh Police recorded a record number of calls on their 112 emergency helpline on Diwali. A total of 586 emergency calls were received during this period, which is the highest in a single day since the service began in the state.

Director General of Police Ashok Tiwari stated that out of these total calls, 187 calls were related exclusively to fire incidents.

Police response time and appreciation

DGP Ashok Tiwari commended the police work during this period and congratulated the ERSS-112 team. He noted that the average police response time on this festive day was recorded at 3 minutes and 37 seconds.

The emergency 112 service is available to citizens in Himachal Pradesh 24 hours a day, 365 days a year.